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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1340 Showing 26,781-26,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Thanks Crystal Lake Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and connected and mounted my tv with clean and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good.....we love the TV and the colors are amazing...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old mount had no movement so we felt like this would make it easier to mount and it was..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so worth having the Geek Squad do the install. They do this daily and it's a piece of cake for them. Glad we didn't bother tryingto do it ourselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed the wall mount dead center on the wall above the fireplace. Had it up and running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hE CATEXTED TO LET ME KNOW HE WAS COMING AND WAS P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST BUY AGENT SET MY tv UP AND WAS SO PATIENT AND FRIENDLY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work mounting my TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 60" Samsung TV with care and hooked it up to all my devices. I have been very happy with the TV and it has been a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad thank you!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very helpful in every way. Very organized and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Are the Crew for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them complete three jobs for me. They are friendly, knowledgeable and very efficient. When they leave, you won’t know they were there. They do really good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an amazing job installing my tv against the wall. It was a very clean and smooth job. My tv looks amazing against my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast service. Arrived exactly when they said they would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does neat work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians installed new TV and attached components without creating a “rats nest” of wiring; neatly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took his time to mount my TV and explained troubleshooting that might occur later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time. They delivered and installed my TV. The agents did an excellent job installing my TV and took the time to show me all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my wall mounted 75"tv they were on time and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best experiences I’ve had with an installation. Thanks you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot complain about it. It serves it's purpose without any faults

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were terrific. Clean, efficient and quiet. Relocated existing bracket and provided new HDMI cables to suit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did a good job with a complicated set up; took 4 hours as others I have seen have reported longer

    I would recommend this to a friend
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