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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1341 Showing 26,801-26,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent Technicians - Quick, easy and perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Very personable. The were able to use our old mount, and now we will return the new one for a refund. Thank you...Mr and Mrs Sims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best In Class Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't get better service than the Geek Squad, the absolute best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that did my installation was very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working tv love it thanks. It works really well no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents installed our wall mount and an 86" TV easily. They are extremely professional and helped us to understand out new TV. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent; they were on time and hooked up everything so I only have to use one remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, efficient and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional, demonstrating the product and answered all out questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! The 4K is sic, you can see so much detail. Also super fast, takes like half a second to turn on and apps open instantly, so cool!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went quickly. One of the techs kept my tape measure, other than that it was okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very respectful of the surroundings, super efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up TV and receiver and audio. The agent was very professional and knowledgeable about the service performed. First-class job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome services! On time and quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and quick and easy. Was extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my two tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful and patient and fixed an order screw up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hung beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, next tv hung I will be asking for timothy and his female assistant. more than pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS FROM GEEK SQUAD DID A GOOD JOB OF MOUNTING THE TV AND GETTING ALL MY OTHER UNITS CONNECTED TO IT. SAVE A LOT OF WORK FOR ME. WELL WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mounts are perfect. i can angle the tv so it can be seen from anywhere in the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, completed the work much better than I could have done and showed me several tips that have helped me with my new set up. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We couldn't have been more pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians recommended "hidden" connection and returned timely to do the new install.

    I would recommend this to a friend
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