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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1342 Showing 26,821-26,840 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and quick and easy. Was extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We couldn't have been more pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians recommended "hidden" connection and returned timely to do the new install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome services! On time and quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always count on Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents moved my old mount where I needed for the larger TV, hung the new TV 85" and reconnected to my system. Looks great and everything works as before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my two tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful and patient and fixed an order screw up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everybody should have the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected new TV and all my devices and explained how to use the remote. They answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service people were friendly, professional and excellent. they set everything up quickly and explained very clearly how to work the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super helpful. Very quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job, would highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very good, informative and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on time and installed TV correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my TV. Hooked it to my wireless network and made sure all was positioned correctly and worked correctly. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and nice explained everything in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice and friendly explained everything in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted by tv amd connected it to all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, fast clean and polite. Would recommend their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work…Excellent installation…Third time BEST BUY has delivered and installed a flat screen on the wall…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my house and did a professional job mounting my TV on the wall as well as my sound bar and everything works perfects and looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. techs were on-time, helpful, got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live by myself so installing a big tv would have been impossible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so friendly and knowledgeable and took less than 30 mins

    I would recommend this to a friend
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