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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1343 Showing 26,841-26,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Bear & Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bear and his assistant were very careful and meticulous about installing my 60” Tv. Very professional and posses a lot of experience doing installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. techs were on-time, helpful, got the job done quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Additional charges not listed on mobile app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the tv installation thru mobile app like most people do nowadays. Upon arrival, I was presented with numerous additional charges before install. Summing all up, became very costly! Later finding out the confusion was the disparity between the pc site from the mobile app. Best Buy needs to review their mobile site!!!!!!!!! If weren’t for my immediate need for install, I could have cancelled my order. I gave 3 stars because of the install. Geek squad did the job right. Other than that it falls short due to the shortcomings of the BB app! Improve it usability is at the worst!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and nice explained everything in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice and friendly explained everything in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the sound bar onto the tv. Sony is a dependable company. So is Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, fast clean and polite. Would recommend their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so friendly and knowledgeable and took less than 30 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrea was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrea was phenomenal. So kind, knowledgeable, and personality was outstanding. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live by myself so installing a big tv would have been impossible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and got the mount on the wall and the tv on the mount, cleaned everything up and went on their way. Everything went great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leon and Jerry came to deliver and mount two TVs for me. Thet were very professional and did a great job. We are very happy with our install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted by tv amd connected it to all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality install of Tav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, got the job done right and were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I always think It's going to be a snap to install and set up a new TV, it never is. Having it done by the Geek squad made was a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super helpful. Very quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job, would highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came to the house and used my wall mount. They had it up in no time and were very courteous. It looks great. They did it in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very good, informative and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Tech - great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech delivered tv, mounted mount on wall, hung tv, hooked up tv. Tech did it all while I sat on couch. Great job

    I would recommend this to a friend
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