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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1347 Showing 26,921-26,940 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramon was a very knowledgeable installer made this experience a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping install tv fix to my older tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helping me install TV fix to my older 40 inch Hisense tv. I later decided not to install it. I have an older laptop that I will use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was excellent and visited my house second time to make sure everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and connected my tv to the perfect location. They even made recommendations for soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome once again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick efficient and professional. Cleaned up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Horrible Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I dislike about this tv is the remote. It is not user friendly and Samsung needs to improve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connect everything. They were quick and very helpful. Used face mask the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was very helpful and knowledgeable! He did a great job- highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were good and thorough other than "tightening it down" so that it would not tilt so easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value & fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had installed for 1.5 yr now to Samsung Neo 8k 65". No issues or complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad flat screen install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Crew went above and beyond! They arrived on schedule and left everything in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and Easy install. Tech was very professional and install went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, professional and knowledgeable. Quick and precise. I'm a happy customer, 100% satisfied with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was great. Very professional, knowledgeable, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected all of my devices within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting service. This is the second time I’ve used geek squad and am impressed with the quality work they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Well explained. Was patient with us learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lines in my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great but the tv didn’t have the quality. It has lines in it and I don’t know how long it will be till I get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personalized Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent delivered my Samsung and swapped out our old television.

    I would recommend this to a friend
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