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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1352 Showing 27,021-27,040 of 38,694 reviews
  • Rated 3 out of 5 stars

    Little disorganized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team didn't show up at the same time and seemed a little disorganized. Had to come back to complete the setup. Seemed to be in a hurry to get done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was smooth process. They arrived on time, and got everything set up. Showed parents how to work the remote. Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician had it hooked up quickly and helped me program it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret service TV mounted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had my new 75 inch Sony mounted. They were quick, on time. Adjusted the height to where I liked it, not just the recommended. Very satisfied. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an exceptional job on our install. Clean and professionally done. Took time to answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my 85" television with great care. I didn't trust myself to do it since tv is so big/heavy/expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers hung my tv on the wall, hiding all the wires. They knew all the proper hardware to bring. All the components were hooked back up and tested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything associated with the TV setup and working great. Felt very safe with the Covid-19 precautions they used and ask us to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is the geek squad never disappoints. I have now had the geek squad for 3 in home installations. I would never shop anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked amazingly quick. Mounted my tv and set up the brackets in less than 30 minutes. I will use them again for any TV set ups going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I highly recommend Geek Squad for all you products..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from soundbR mounts to tv to soundbar itself w completed in + QUALITY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat setup and programming. Friendly and knowledgeable techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man from Geek Squad qas great efficient and fast! It took 15 minutes. He took all the garbage and help set up my tv. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy employees who came to install my tv were great. They installed everything and stayed to make sure I was familiar with everything prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ours is 75" and is amazing!! We can see it from across the room and on an angle clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work by Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were knowledgeable and professional in executing the service. They answered all my questions and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about the size of the TV being mounted to a townhome wall, but the agents set everything up quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs arrived as scheduled and were very quick and efficient - even took the old TV down - and explained everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Did A Great Job And Answered All My Questions.

    I would recommend this to a friend
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