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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1357 Showing 27,121-27,140 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Geek Squad mounted it and explained how to work TV/remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer Wesley was amazing. So helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were professional. I appreciate all the help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing negative to say. They came and greeted themselves. Stayed professional and willing to answer any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job! Very nice to work with and was able to solve every problem we encountered to get my system hooked up and working perfectly! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used Geek Squad a couple of different times and have been very pleased with their work. They were very knowledgeable and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss NO mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad brought the tv mount and sound bar ! Guys were professional fast and cleaned up ! Great job highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team - worked well together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers (geek squad) did a great job installing the mounting and the TV. They explained how to adjust the tv to avoid glare etc on screen for optimum viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio Reyes amazing, courteous n professional Tec

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Jury still out on Premium install...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium installation was purchased so that the TV and SONOS ARC could be connected to the receiver and home theater, but the installer was from an outside service and NOT from the Geek Squad. I called customer service and they are dispatching the Geeks to come and make it right but not until 18 days later. So the final recommendation is MAKE SURE THAT SOMEONE FROM GEEK SQUAD FAMILIAR WITH HOME THEATERS is sent if you are paying for a premium install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my 85 inch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job. They were very knowledgable and made sure everything was done correctly. Thank you again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv and aoundbar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in on time and expertly mounted the tv and the soundbar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hanging tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hung it pretty well . tilts in one direction seems sturdy and does the job. Nothing special. outlets of tv are a little tough to get to but it is not impossible. Intalllation was pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow they are so nice they new what they were doing and got it up and running and then explained everything,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awsome and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my Tv and set up my surround sound They were graeat and very prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv/tv wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and they were friendly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the install was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The tech was very professional but at the same time he was friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third party installer...not so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    left out several features/connections....a third party installer not GeekSquad people. Also, not very personable. had to do a recall to actual Geek squad to get things fixed correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast, accurate, neat. Made sure I have all parts prior to arriving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    were very prompt and knew what they were doing. even made a return trip just to lower tv 3in. for me. very happy with there work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection ptocess was very quick and professinal. I was just disappointed that thee dvd player was too old and had no way for it to be connected.

    I would recommend this to a friend
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