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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1361 Showing 27,201-27,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Get Total Tech and have NO WORRIES!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have total tech and Geek Squad came and installed my TV. This crew was great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was wonderful!! They were very patient with us. They went over everything so we understood. We are not tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hang my tv in my existing mount but adding an sound bar mount, Which I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. He put it where I wanted it and got it level. Also interacted with me to help us find the best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done job by the geek squad! Friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech did a great job and was quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth the fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was wonderful and they went over the TV and operating it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Arrived on time. Demo'd the use of the mount. When they finished, they made I had no questions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed the hdtv on the wall was great. If I need help again I will not hesitate to contact the Geek Squad, and I hope this particular individual is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed my iteam were excellent. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very knowledgeable and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came here was totally knowledgeable. She was friendly and worked very efficiently. I would recommend Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv on wall. They were in and out. Quick and efficient. On time and asked me where exactly I wanted the TV to be mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 er

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re loving this tv, clarity and sharpness. Installing by the agent was easy and he answered any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, couldn't hardly believe they took down the old tv and installed the new one in about 15 minutes tops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely and very courteous and saved me money even.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation of tv. Was unsure of two different sizes or better on wall or tv media stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices and made sure everything was working correctly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Knows Their Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounter my new 75" HDTV, connected all devices, and guided me thru the set up process. They also moved my old HDTV upstairs and set that one up as well. The new HDTV is another issue. On my second TV and the picture quality is terrible. Geek Squad hinted that it was my DISH equipment that was not state of the art. Did make a call to DISH to have them trouble shoot my problem. They said I have the latest Hopper and the settings are all just perfect for this set. Totally disappointed in the Samsung HDTV set this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well as planned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job mounting my TV and , and he did exceptionally well, not disappointing at all! I will give him 10 stars, for professionalism!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something so simple done so professionally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came out. Did it quick, were cordial, made sure it's what I wanted, offered me the yearly program but couldn't afford at the time. Great job guys

    I would recommend this to a friend
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