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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1362 Showing 27,221-27,240 of 38,694 reviews
  • Rated 5 out of 5 stars

    tv mount bracket chosen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mount was perfect for our use ' It was good for our viewing area and suitable to stabilize the tv'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TC's Video room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did their job - no problems. It took 2 to set the TV onto the mounting unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers called before arriving, asked pertinent questions and were very helpful. TV looks great on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my wall mount and tvs with all comparable devices. Great crew, knowledgable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WI System Reconnected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent job was fine reconnecting my WI system so we can use it when my grandsons come out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DELIVERY & SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a FANTASTIC delivery by two incredible men. Just a superb job that was second to none. Best I have ever had anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made sure everything worked and we knew how to use devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up on time. Professional, knowledgeable and very helpful. This is best customer service experience that I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted on existing mount, TV paired with cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed it quickly after confirming how we will use the TV in the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of setingm up ,y new 55 in TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and components were programmed as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and was able to appropriately troubleshoot problems that arose in setting up the tv and programming my components. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up and provided exceptional service in mounting my tv & mount. Also no problems running the cords down and thru the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verr fast and quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the TV and mounting it on the wall was perfect. The setup everything that we need . They connected up everything just like we had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did it again awesome work done very quickly and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does a consistent great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad give me constant reliable and friendly help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got us up and running quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful. They hooked up my TV and went over all the features. We’re so thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing big tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were excellent. Knew how to enhance our viewing w new tv. Everything went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were outstanding. They were efficient friendly and offered excellent customer service.

    I would recommend this to a friend
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