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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1364 Showing 27,261-27,280 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient installer. Would definitely recommend Ian. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy/Geek Squad is the very best..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Best Buy/Geek Squad to provide excellent service..They never disappoint..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and it is very sturdy. Connected the wires to my equipment, and detailed how to use the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew was excellent. I am very satisfied with the final placement of the TV and the professional installation by this team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work professional done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were very professional & polite-very accurate & detailed upon hanging a 60” TV. I am very pleased, & thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad crew was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were patient and took down the old set up and streamlined and hooked up the new purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installers. Thanks. Love my new 55" Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Professional, quick and respectful. Only 1 hr to hang 3 tvs with one wall mount installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys but not experienced if i was not here to assist this would of been a disaster. Even now i have wires not secured in place and not where i wanted TV but gave up after over 1 1/2 hours of trying. Worst part is they couldnt program my cable box to be able to use the samsung remote and DIDNT SAY ANYTHING ! JUST LEFT Further they didnt fix factory settings on TV to suit my need

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    85" TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of our TV has made the difference in our theater room! The picture quality is is theater quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 75 inch TV quickly and cleand up afterwards. There service was friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, polite, and installed exactly as I requested including making sure no cables were showing (fishing cable through the wall).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mount, excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mount before - I mounted it last time. It was awesome having the techs do all the work this time, set up my tv and blu ray player and answer all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and sound system perfectly! Thank you Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it again, equipment installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and courteous with the work order to be accomplished for tv and cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guaranteed I have on a TV rest a little easier no one that is covered by warranty so the cost of the TV won’t be so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount and fast service from total tech, greatly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came out were very polite and did a great job installing my tv. They were promptly on time and gave a call 15 minutes before arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The timing, service quality, cleanliness, and politeness of the team were amazing! I definitely suggest TV mounting services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was timely and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was timely and professional. TV mounted and setup above fireplace. When agent left, all I had to do was watch my amazing TV,

    I would recommend this to a friend
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