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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1365 Showing 27,281-27,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Mount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Very heavy constructed ! We really enjoy the features!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasant team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleasant and efficient team. courteous and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation. They really know what they a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, and also programmed the remote for my other tv. They were amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could see he knew what he was doing did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job quickly. Cleaned everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer (Abe) was knowledgeable and helpful. He was pleasant on the phone and adjusted the schedule to allow us to get an outlet put in before he did the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and did a excellent job all the way through highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the bracket and made sure all was working before they left ! Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About my cable/router/modem issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was informative. At my store - Christian and Bryan who helped with router/modem information and antennas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient and had to reschedule the appointment and was very friendly and willing to assist when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Chambers was excellent! He was careful, efficient and very respectful. He is an asset to your company!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We strive to provide excellent service, and it is always nice to hear of situations when that has really come to life. Thank you for taking the time to share your review, and we look forward to working with you again in the future!

  • Rated 5 out of 5 stars

    Expert install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very good service and expert install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    e.g Geek Squad installed my TV guickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e.g the agents mounted my TV and connected it devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two technicians both of whom were pleasant, professional, and great at their jobs. The set up went easy no more cords hanging thank you Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job he knew what he was doing he took his time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAFAEL CANDEIL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rafael Candeil was our TV installer. He was very thorough and courteous truly one of the best and a credit to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were friendly, knowledgeable and very professional - great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time with all the security measures keeping in mind. Very good service. They mounted the how I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service, efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly, answered any questions i had, and mounted / installed my TV very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a TV mounted in our conference room, and geek squad arrived right on time and mounted it in under 30 minutes. We will be using them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service personell. Excellent job. No problems at all. Setup and instructions excellent.

    I would recommend this to a friend
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