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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1368 Showing 27,341-27,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    Backyard TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service They came on time very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pro's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad knew what they were doing. They installed my new TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and set everything up including the soundbar and the in wall set up. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and confident. I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team did a great job removing and returning a incorrect TV and programming and installing the new one very quick and very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect & Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that I had been needing for quite some time and this fits the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fabulous job! Would recommend to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who came to set it up did a wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and adjusted it a few times so it was exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOOOO worth the money. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tv mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy customer service mounted my tv. Very professional and friendly. Very happy with the service. Definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mount my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ! Patrick & Matt are professional technicians. They are polite & have done the best job. I really appreciate both if them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind in support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the peace of mind. Sometimes tech can be too confusing so I’ll leave it to the professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY WERE QUICK, EFFICIENT AND DEMO THE FINISHED P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT job setting up tv stands. They demonstrated the completion of the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were knowledgeable, friendly, and did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacing the television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently in the process of using my manufacturer warranty to replace the tv as it is no longer working. It worked great for the first 2 months and now it won't turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and set up of the TV took 15 minutes. I can not believe it was this fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad did a great job and was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up tvs and made sure everything hooked up correctly! Awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly and informed technicians set up all my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys mounted new TV and were very careful. Tested everything and made sure all needs were taken care of.

    I would recommend this to a friend
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