Customer Ratings & Reviews

Great job. Great tech. On time, no mess. Just what I wanted done.

Terrific installation job on my 75” Sony. The installers were efficient, courteous and exemplified professionalism throughout.

Professional and helpful - Team was efficient and knowledgeable.

The agents that came to my house was friendly...they answered all my questions

Guys showed up on time, were neat knowledgeable and polite. A great help to a non tech soul like me with their tutorial. Feel like i got my money's worth.

Buys were awesome and knowledgeable and did a wonderful job

Geek squad did a fabulous job installing the sound bar for our tv. They were professional, efficient, tidy and did a great job.

Awesome. Best ever color picture breathtaking Size quality and picture is perfect

The agents who installed the television efficient and answered any questions that I had about the TV and additional accessories. Very helpful.

Installers were friendly, helpful, courteous, and efficient! overall pleased.

I purchased the Geek Squad service pla to set up my 65 in Samsung ales tv and sound bar system. They were awesome with the installation and instructions.

The initial installers seemed great till 65 inch tv was taken out of box and the screen was cracked. Not installers fault. Had to wait two weeks before we could get new tv and installed. New guy was terrible was only supposed to hang tv but would not center tv on wall said that was as good as it was going to be and left. We set up another appointment with Geek Squad to check this situation out to really see if it could be centered They set up appointment time on a sat between 12:00-8:00 and no one ever called or showed up. Stopped by store next week was told that we weren’t on the schedule funny I received a survey for Josh whom I talked. To and set the appointment up for us. Still tv is not centered have filled out several serveys. Not one reply. No phone call. Text. Email. So still unresolved tv matter. So much for Elite membership

Looks great, modern and easy to assemble. Has the tv at the perfect height. Techs made it all look easy and has a quality finish

you have to get the annual protection with the geek squad , this has paid for itself in a number of items that i have purchase, don't pass this offer up

Best Buy used a third party to do the mounting. They hit wiring in the wall and damaged the opposite side wall in my bedroom. The BB person who sold me the TV and equipment was out of the country and trying to deal with others was a mess. Trying to explain to one of the representatives off shore was useless, and trying to figure out who to deal with was not fun. If you use BB, make sure you have access to a single point person who is willing to navigate BB's maze of support people.

Our printer was installed in just a few minutes and he even helped us use the printer from our phones. A really nice and professional guy.

Excellent service, very professional would recommend

The mounting of a 75 inch TV was conducted with professionalism and courtesy

The agents connected mounted and connected all of my tv's and hooked up my sound system...Extremely helpful and cleaned up after they were finished.

Installation went as planned. The technician was super friendly and helpful.