Customer Ratings & Reviews

Wonderful to deal with- the right parody t at the right price

Great service and excellent problem solving! On time as well.

Guys were on time, knew what they were doing. Job well done and I feel better.

The TV mounting was adequate as they did not test the location of the wall mount and I now have two extra screw holes that are visible even with the TV on the wall.

Solid work for the project. Took a minimal amount of time. They called before they came to install and were punctual.

The team were excellent. even when we presented them with a mounting problem .they were able to complete the job satisfactory.

the two people that mounted my tv did a great job. it a clean and fast job

The Person from the Geek Squad who installed my TV was excellent. Very knowledgeable, Patience and kind.

As has been my previous Geek Squad experience— it was great!! This fellow really knew his stuff! Explained things so well!

Fantastic fantastic fantastic fantastic fantastic fantastic wonderful good installation

The Geek Squad did a great job and tied up all wires to make it very clean

My geek squad tech was prompt and very professional. He walked me through the whole installation process and made sure I understood what he was doing.

Adam Butler from Geek Squad has assisted us with 2 TVs before and he set this one up for us, too. Adam is the best! Thank you!

It started with 3 diff date & time changes. Then, the geek squad serviceman that was scheduled, ended up not working the install date. I ended up with a scramble to get TV delivered B4 the installer was due. A man from a 3rd party company called MasTec who said he came in from Kissimmee, FL, alone. He then had to call to get someone to help him to take the old TV down & new TV up on wall. I asked him if he knew what a premium install meant (he did not), I showed him a printout from the internet. He basically said he planned to do the basic install & setup the internet. I had to show him where he was supposed to add the Blu-ray player and add 2 streaming channels. It also talked about configure an existing voice control device(Alexa), I had to do along with cleanup and had to haul the box, etc down stairs & out to the trash dumpster because he said he would either take away the old TV or the pkging, not both. I even had to clean up. I was charged for Premium Install which did not happen, he did take the bad controller to the local store and brought a good one back. I tried to call 2-3 times to talk to the geek squad about the overcharged service and about the missing receipt for this service. Both times I got disconnected half way through the call and each time I called back the same thing happened with a new person. The person on the other end of each call had my name, order#, phone #, etc. But they never called me back. I'm not a happy camper. Geek squad owes me a reduction in charges plus a copy of this bill. I love my TV but Geek Service needs help.

Agents mounted my television Looks great and they did great work They answered any question I had

They are always professional before, during and after the installation. They know exactly how to mount each TV and will communicate and explain issues if they come up.

They were awesome. On time and perfectionist at their job.

Excellent and speedy service! Absolutely worth the cost!

Tech did a fabulous job with the install of my order.

Excellent service. Perfect mounting. The mounting tech team delivered the TV and mounted it in an optimal place