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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1381 Showing 27,601-27,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV install flawless

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by geek squad. Took a little while to connect with my techs but they did an excellent job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probs from start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv had color going on and off and the app Amazon Kids continually ran and wouldn’t shut off when told to stop. Used all of my data up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed efficiently and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job and tied up all wires to make it very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom did a great job of installing and connecting my 65" TV. he measured three times just to make certain it was centered on the wall. Great view and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept me updated when they were going to show up. Also, install my TV and my blue ray and cable box to it quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a “good buy” when you buy from Best Buy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to deal with- the right parody t at the right price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were professional and fast, they came on time and didn't waste my whole day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent problem solving! On time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fornthe win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly. The technicians were very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents communicated great with us beforehand and promptly fixed an error a few days after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad game brought my TV mounted it connected all cables all in a timely matter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Intallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV. Had to come back to connect TV to internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad was very professional, thorough, knowledgeable, and mounted our TV and sound bar quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and knowledgeable. Explained everything clearly and made sure that we could operate and navigate the remotes and wireless systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used on stone/tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted above our fireplace and looks great. Allows for slight rotation and tilt. Don't need much so it's subtle against the stone/tile. Looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Polite and help on original set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent melted by TV, connected it to all my devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Guys in a Hurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys unboxed and set up a 55" TV. They were great setting up the TV, but then blew quickly through the TV configuration / setup, clicking on "agree" to all of the privacy / data sharing options without actually checking with me on any of it. I had to go back and uncheck all the data-sharing myself. They were good but they were in a hurry to get out and on to the next job. Use them if you can't lift the TV and set it up yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad is a service every company should h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a service provided by Best Buy to help their customers enjoy their new products without the hassles of installing or setting up their new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't do your own set up and install. Well worth the money. Profesional and did an outstanding job. They crawled under house cleaned up after and very knowledgeable.

    I would recommend this to a friend
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