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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1382 Showing 27,621-27,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Talented and thoughtful mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team mounted the tv hiding the cables beautifully and gave good advice regarding placement. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome. On time and perfectionist at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and knowledgeable. Explained everything clearly and made sure that we could operate and navigate the remotes and wireless systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used on stone/tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted above our fireplace and looks great. Allows for slight rotation and tilt. Don't need much so it's subtle against the stone/tile. Looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and speedy service! Absolutely worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad is a service every company should h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a service provided by Best Buy to help their customers enjoy their new products without the hassles of installing or setting up their new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a fabulous job with the install of my order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was easily done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all the equipments for me. The Tv , the antenna and my fire Stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't do your own set up and install. Well worth the money. Profesional and did an outstanding job. They crawled under house cleaned up after and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Attitude!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to walked me thru the steps of my SmartTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, nice & knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & extremely knowledgeable about my particular product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek agent was very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were good and helpful. Unclear why I was charged a separate fee for mounting over a fireplace. This service was no different than the mounting of another TV in a different room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional T.V. Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two geek squad gentlemen came and mounted my 65" Samsung T.V. in less than an hour. From beginning to end they were clean, courteous and professional. Top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv and hooked up existing items. Agent made sure everything was working properly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful, I was more then impressed. He was clearly an expert,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and efficient work. The installers were on time, careful and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was absolutely amazing! I enjoyed the two people that came to help. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing everything without any muss or fuss. Beats doing it yourself by a long shot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job putting up the TV but need to spend for time making sure the person knows how to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install-great. Scheduling and delivery-terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV went great. The issue I have is the fact that the TV was late in arriving which delayed the installation. I purchased the TV on November 29th and it wasn’t installed until January 18th. I was told it was due to the TV being on backorder but there was a piece of paper attached to the TV when it did arrive that said “shipped to wrong location.” Do better.

    I would recommend this to a friend
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