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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1383 Showing 27,641-27,660 of 38,694 reviews
  • Rated 3 out of 5 stars

    Install-great. Scheduling and delivery-terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV went great. The issue I have is the fact that the TV was late in arriving which delayed the installation. I purchased the TV on November 29th and it wasn’t installed until January 18th. I was told it was due to the TV being on backorder but there was a piece of paper attached to the TV when it did arrive that said “shipped to wrong location.” Do better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv and hooked up existing items. Agent made sure everything was working properly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved my installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came on time -- were super quick and it looks great! took the old tv away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely an expert job. They were very skillful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek agent was very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were good and helpful. Unclear why I was charged a separate fee for mounting over a fireplace. This service was no different than the mounting of another TV in a different room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great,couldn't ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was absolutely amazing! I enjoyed the two people that came to help. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing everything without any muss or fuss. Beats doing it yourself by a long shot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and knowledgeable. Explained everything clearly and made sure that we could operate and navigate the remotes and wireless systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers called before arrival and arrived within the designated scheduled time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reuben

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician far exceeded my expectations with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used on stone/tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted above our fireplace and looks great. Allows for slight rotation and tilt. Don't need much so it's subtle against the stone/tile. Looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this thing is Strong and easy install a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad thaat camvout was quick, on time and explained everything well to my understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job putting up the TV but need to spend for time making sure the person knows how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sturdy and we're actually using it right now. It's the best wall mount I purchased in a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was nice and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services was really nice and am happy. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad is a service every company should h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a service provided by Best Buy to help their customers enjoy their new products without the hassles of installing or setting up their new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was mounted by the Geek Squad with no issues. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, perfect install, in and out in less than 30 min. Easily adjustable and flexible mount!

    I would recommend this to a friend
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