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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1387 Showing 27,721-27,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Extremely pleased with service. Highly recommend. Professional , very nice and followed safety measures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each member of the Geek Squad that we encountered was very competent and easy to deal with. They worked efficiently and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i recommend this item it doesn't take space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv at the perfect height and connected all my cables. They setup the and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful explaining the features of the tv and illustrating how to use the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV installed safely and quickly on a wall mount. Geek squad was polite, professional, and funny. Would definitely recommend and/or use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Geek squad! Installed quickly and was so patient in setting up for us and going through everything we needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was efficient and explained out options and assisted in making a educated decision on location and how to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation with attention to details.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very quick but excellent attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job once again and super polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They show up at the time promised, do great work, and leave no mess behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad is the only guys I trust to hang a large TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Install was completed with no issues. Took the time to explain, setup & cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came out was qick, nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new tv without incident.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv quickly and securely. I had total confidence in their ability to do the work. They were knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked their service and the staff is great. They are always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent because installed my tv quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reps were professional and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set everything up without problems and we have been enjoying the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it with a stick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $50.00 to mount a 75" tv, what's not to like. I moved recently and GS came out to mount my TV at my new place. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the work that was done installing my TV.

    I would recommend this to a friend
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