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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 38,690 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount and tv install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad was the one to help us installing our wall mount with 86” TV. They were very professional in keeping area tidy and well done. I hope to see him again in my future needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install 65” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u purchase a large TV, you would be nuts not to have it installed. The 2 installers arrived on time, clean and professional looking. Within 15 minutes the TV was on wall, all attachments properly attached and WORKING. The cleaned up the packing materials and we’re out the door. Delighted with their work! I must add I have high gloss tile on floors. Everything marks. They put on shoe coverings and took care protect my new floors. Could not be happier!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Above and Beyond!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big thanks to Scott and Dalton from the Geek Squad!! They came on time, put their shoe covers on, took the old tv out, set up the tv mount, made sure all the outlets were good, put the tv up, set up the Blu Ray player and sound bar, and set up the various tv accounts, and tutored us on how to operate it all! Then, when they were done, they cleaned everything up and even vacuumed!! Perfect!! We finally have no wires showing!! Thank you so much!! Everything went without a hitch!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all our electronics and more from Best Buy. Because of the hands down best customer service, return policy, geek squad, price matching, etc. The squad came out (twice) and made it happen. We had some hiccups (not with them) but they got the mount up and our tv. They were kind and patient. Hire the squad to help, you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first two guys that came to mount my new TV left it too high too & didn't have time to lower my Mount so they suggested getting a new adjustable mount.. I have the tech plan so another guy Rafael came another day and lowered my mount and TV for me & did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tampa / Brandon Geek Squad Team Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Rafael from the Geek Squad did an AMAZING job mouthing and setting up my new Hisense 65 inch TV and the Soundbar Mount for my Hisense Soundbar. Their expertise and customer service is Top Notch!!! Being a Total Protect Member has paid for itself at least twice over. Must Buy 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad guys came to install a tv bracket on the wall and mount my existing tv to it. I already owned the bracket. They were very professional and did a great job. Very careful with my things and house. Looks good and I’m confident it will hold for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They need a raise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team was wonderful. They showed up in a timely manner. Mounted the tv with no problems. Explained to me how to operate the tv as well as the sound bar and subwoofer. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angel and his companion were very good at mounting the TV. They took time to set everything up and helped us understand the working. I highly recommend them as they were very competent and did provide us with recommendations for future expansion of the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Compnay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, they installed the whole tv set, even though they were not shipped at the same time. They installed & mounted my soundbar and mounted the tv to the wall. They were fast, knowledgeable, and easy to interact with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent skill, service & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was more than excellent. We had two installers for our 65" TV - they removed our old one from the wall mount and installed the new TV on the wall. Since we were changing from a 47" to 65" they adjusted the mount about 3-4 inches so it would be proper level and not too high. They also made sure all the cables were neat and zipped so it looked good. As one was doing the finishing touches the other installer a young lady turned on the TV and helped run through all the apps and menus that it had. She showed us every detail. They cleaned everything up and took our old TV away. My wife and I hesitated to pay Geek Squad to install it, we were going to try. Trust me the skill, speed, and guarantee made it worth them doing it all. It was effortless for them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted an outdoor tv on my siding on my deck. They were knowledgeable, courteous, and neat. They did a great job. Highly recommended. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Best Buy sent to deliver and install my new TV was terrific! He was experienced and knowledgeable, personable and helpful! He did a fantastic job mounting my TV and hooking up all of my devices. Showed us how to use the settings and remote. JC Digital Inc went above and beyond to make sure that we were happy and understood how to get the most out of our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad are Excellent Pro’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents Isiah and Ryan mounted and Installed my Sony 75” 950H like pro’s!!! They were so detailed and worked together flawlessly like a NASCAR pit crew. They were very well equipped with the right tools and were really nice with setting up and explaining how my television worked! They were very clean and left everything perfect. They were very courteous and professional! Awesome job guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv mount available, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad was scheduled to arrive at 11:30 am. They arrived at 10:30 am. It took them 30 minutes to install the bracket and mount my 85" TV. They asked if I needed any devices connected, and I told them I would do that myself. They cleaned up the area and asked if I needed anything else. I did not. They removed all the packaging and departed. It wasn't until they had departed that I noticed they kept the Installation Manual (found one online) and all the unused mounting accessories. That could be a problem down the road when I buy a new TV and don't have all the bolts, shims, etc needed to mate a new TV to the wall bracket. Not sure where I can get a replacement. I'll try contacting SANUS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” TV hung in a wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent a text message the day before with a time frame of 8:30-12:30 . They got here at 9:00am. Jason was one of the installers with another worker. They did great work hung the tv connected what needed to be connected and cleaned up any mess made which was minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast thoughtful he checking with me for where I wanted it so very good customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both fellows name Steve came in and mounted and set my tv up for me, answered all my questions, may i say they went above and beyond to make sure i was happy, Thanks guys for the awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team communicated thier arrival & showed up on time. They were very professional, knowledgeable and personable. They knew what they were doing and got my tv mounted above my fireplace in no time! They involved me as well to be sure it was placed where I wanted and went through the tv settings with me. They also took care to be sure cords were hidden. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of mounting my TV with an excellent mount. I did have to hire an electrician to run an outlet to the wall because geek squad doesn’t do that. geek squad did an excellent job of hiding all wires and the cable box.

    I would recommend this to a friend