Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1403 Showing 28,041-28,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Hasn’t happened yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had it done yet. In fact you still have my tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has solved a few problems for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has come in handy several times. But I had to learn to always make an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an Excellent job! They arrived promptly and the work was done ahead of schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service geek squad install tv for TCL TV. !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen TV wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV mount. It swivels up down and left right so when I am on the dreadmill I can watch too! It is so much neater and safer than having it on a stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickley

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The team came to install tv was also nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan did a first rate job !!! Communicated well and completed the mount of three TVs exactly as we requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retiredLC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems sturdy agents did good job of mounting and setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad install my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that were here were superb I would recommend them at any time they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my mount I would buy it again they did it and hung it up professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this service. The techs were so friendly and I’ informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my sound bar mount. Even showed my husband and I different features with out tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were careful and very helpful setting up the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Best Buy should says it all! Outstanding customer service and great product service knowledge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement tv. They were fast, connected everything, took away the old tv, and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and easy. My installers were knowledgeable and wonderful to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my tv were thorough, neat and fun to converse with. I’d highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivers and setup our new TV were great! They took their time to get it just the way we wanted and spent time showing me the TV operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very patient explaining the television and how to work the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional help! They communicated everything clearly and set up the TV with ease.

    I would recommend this to a friend
Sponsored