Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1405 Showing 28,081-28,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Outstanding TV Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Best Buy should says it all! Outstanding customer service and great product service knowledge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful tv and services. it has everything that you need to download such as hulu or Netflix. plus alexa connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this via tech support and they were able to Use the mount I purchased. Very fast and easy. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very knowledgable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgable and installed and set up everything to my devices and showed how everything worked on my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues with the installer. I had to purchase the extra HDMI cable as I needed to run the longer cable. Overall I m happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional - They kept me up to date on arrival time. They were in and out in 2 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo did a great job hanging up the tv. He is very knowledgeable about his job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivers and setup our new TV were great! They took their time to get it just the way we wanted and spent time showing me the TV operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was handled with care and mounted well. Clean courteous service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were both very nice, organized, and communicative. They did the work quickly but correctly, and were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satiafied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time and did a great job. They spent plenty of time answering all the questions we had and even cleaned and threw away all the empty boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agent was able to install two wall mounts and two TVs In less than one hour start to finish. Great job no mess, nice and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Timely and Nicely Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and mounted four televisions in our home. For each room he asked about the height and adjusted as needed. He was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took longer than anticipated, but may have been because the equipment programming took additional time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent Geek Squad installation. Can’t go wrong with using Geek Squaf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem product, the tv mounting, and hookups were easy! The Geek squad lived up to its advertising again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gek Squad was terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv perfectly. Very happy with their performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad super fast install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, friendly, and super fast! Only 3 minutes to mount the TV rack!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team is professional and answers to customer needs

    I would recommend this to a friend
Sponsored