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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1408 Showing 28,141-28,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, clean, compassionate. Took the time to understand my needs and worked with to achieve a suitable solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad hooked up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a great job hooking up my TV and instructing me on the use great job, this TV is amazing very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy TV Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great. Since we are a member of Best Buy Tech Group. We rely on Best Buy's service who know what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were on the case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on this mount. It's perfect for the spot where I could view TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Samsung TV did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and friendly people knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by geek squad and very quick on their install on new tv and we're very professional with all the setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very professional. They did an an awesome job connecting everything to my tv above the fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and a outstanding mounting of my TV. The Geek Squad Agents were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. everything works great. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job, help with the new remotes. helped me to understand how things are easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job connecting the tv and installing the mount BUT it was a little high and I would really like it to be lowered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Smooth cordination and no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of hanging my TV and installing my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the tech support this install was a great value. Techs were on time fast, courteous, and professional. TV looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gods addition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this product. It makes it easier to adjust so I will be more comfortable watching it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv quivkly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very polite and courteous. He explained everything he was going to do before he did it. Installed the tv very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new 85" TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on schedule and did a great job installing my TV mount and 85" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and installed were really great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable and didn’t take long to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVSetup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed and Val from the Geek Squad did a great job setting up our TV’s and programming the remote.

    I would recommend this to a friend
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