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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1409 Showing 28,161-28,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came and put our tv on the wall were great. Very polite and adhered to covid guidelines wearing masks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very good at aligning the TV mount and making sure everything worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is simple and effective. The mount is very adjustable. My daughter loves it as she can move the TV to wherever she is going to be sitting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mounting of a 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team were very competent in mounting the TV. They had to make minimal adjustments and the TV looked great in the entertainment center.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installation on TV and Soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courtesy and helpful. Connected all the appropriate devices and willing to offer advice based on prior installations on what might work best for configuration and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was prompt and provided good services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best team working at Best Buy. Very considerate and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great for television installations and oven unit service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members that came out work together as a team and provided a great job. I was very pleased to see the team work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Send in the experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have someone who knows 1000% what to do install a tv that you'll be looking at until you take it down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn't fit No problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They found out that the original wall mount would not fit and replaced it right then and there with one that would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and neat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time... put booties on their shoes and got right to work! The team of two worked great together. The sound is amazing!!!.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job. Arrived a little late but good communication. Only negative was that they left small electrical pieces on the floor. We have a dog and worry she might have tried to eat these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who showed up were on time, polite and professional. They got them job done well and done quickly! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Courteous and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice and fast. Only down thing was it was done far later on the day than i was told. But that wasnt the installers fault, they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service This is a must need service if you don’t tools. I suggest this for anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is world class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members are the best. Worth getting professionals to hook up and set up your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the set up team was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the set up team were polite, put on blue booties to enter my home, and were so patient with my questions and so informed about the set up of my smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous...knowledgable and on time!

    I would recommend this to a friend
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