Customer Ratings & Reviews

The team delivered and installed our wall mounted tv and sound bar during the pandemic time period. They followed all safety protocols and performed their work in a professional manner. Excellent service in these trying times!

The installation and setup itself were excellent but there were a few issues that make 3 stars the most I can give. I knew exactly what tv I wanted when I came in and saw that they were in stock in a display. I told him I wanted it delivered and mounted and he rung me up quickly. That is where the communication aspect broke down. Considering the price of the delivery and mounting, I incorrectly assumed that the actual mount was included and the associate in his haste neglected to inform me that it was not. The morning of the delivery, the driver called and informed me that there was no mount and that it would be an additional charge or I could reschedule after I had my own mount. My next available off day was 5 days later so I went ahead and purchased once that he offered. I did eventually get the price of the mount refunded after speaking with a manager but in hindsight, I would have just had regular delivery, bought my own mount and had someone else install it which would have saved me another 50-70 dollars.

Very professional. Knew exactly what to do to install my TV over the fireplace. Connected the inputs and tested everything before they left. It looks great!

Old tv taken down from wall mount. New TV installed and everything working just right. Friendly guys did install.

Very professional and personable technicians came to mount and install two TV sets. This is the third time I have had the Geek Squad to install TVs in the last 10 years and they never disappoint me. Great job!! Thank you and highly recommend this Best Buy service.

The install went smoothly and the people were very friendly and helpful. I needed the tv centered over the fireplace and they had the tv set perfectly placed.

very professional and quick. they knew what they were doing and communicated how they were setting up the TV. they even looked at the audio setup I have in my new house and made recommendations on how to make it work.

Rose and Jacob were amazing setting up and mounting my new Samsung 75” TV! They completed the job perfectly. Their communication was great, they were incredibly helpful from start to finish, they were able to explain what they were doing and why they were doing it (also offering advice on what they thought was best), and they even had an additional mount I could purchase with them on the spot after realizing I had purchased the wrong type of mount myself. I’d give them 6 stars if I could! If you want your TV mounted properly, this is the service to purchase!

Geek squad techs did amazing work. 70 inch TV and sound bar and mounted tv on wall. Very clean and sleek look. No cables showing. Great customer service.

geek squad was professional and through, knew their business and set my tv up to where I was watching after they left. they knew their stuff and installed my equipment without any issue.

Installation team took my input making sure to create the experience I was seeking and were efficient in completing the project in timely manner. Kind of expensive but thier experience and know how was well worth it.

The team who came to install my 75” did a fantastic job. They were professional, quick, friendly and knowledgeable. They even helped to hook up my sound bar and checked all connection, picture, and sound to make sure they were working. They worked so smoothly and really clean so I didn’t have much to clean up or anything when they left. The even took away my old tv as part of the TotalTexh service. Everything was done so smoothly and efficiently. I was very impressed. I won’t use anyone besides the Geek Squad.

The mounting of the tv was fast, efficient and professional. The tech was very cautious when installing tv, asked which height was good for mounting, had extra tools in case screws didn’t match.

The agents mounted my TV in a tight space, connected all devices. They made use of our whole house speakers and set everything up so it is simple for us to use They made suggestions for components that would achieve better results then those we had, and returned to store to bring them back. Everything we hoped to achieve was accomplished. Could not be any happier. Extremely knowledgeable and pleasant

Very knowledgeable workers. Showed up on time. They explained everything and the installation was incredibly good. What a nice service Best Buy offers at a reasonable cost. I am 65 year old female so there was no way I could do this myself. I would recommend this service to anyone wanting to mount their television

The two people who installed our TV were professional, knowledgable and took their time to listen and get it right. They were stellar representatives of Best Buy’s “best” (aka Geek Squad).

The guys did a fantastic job setting up our tv and soundbar. They also showed us how to use it. They were especially good at helping us with the placement on the wall and cleaned up when finished. Thank you guys!!!

The geek squad guys did a phenomenal job mounting my tv and talking me through the process. They were both professional and had great input to my questions in regards to getting the maximum picture quanlity from this tv. They also had the other items i was interested in purchasing on their truck. The back yard ring camera and solar panel. This was such a great experience 10/10 would recommend these guys and the service to others.

I had two separate Geek Squad installations. Both were professional and the technicians were cordial and accommodating. They answered all my questions

Although it was a little more involved than planned, the mounting worked well and Greg and Rel were extremely professional and took the time required to ensure an excellent experience.