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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1410 Showing 28,181-28,200 of 38,694 reviews
  • Rated 5 out of 5 stars

    Took 1 months to get my TV! Don't like how best bu

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one made the TV fall off the wall! The second one did great so far!!!! Still waiting for my $300 gift card

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable and didn’t take long to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. everything works great. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is world class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members are the best. Worth getting professionals to hook up and set up your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv quickly and just how I wanted. They were very nice and respectful. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual mounting did not take place on the first visit because I did not have a needed bracket for the sound bar, No problems at all on second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived within the scheduled time frame, were fast and friendly, and seemed knowledgeable in their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such great folks !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members who came to my house were polite, efficient and knowledgeable. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly and professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out was excellent. I wish I could remember their names. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv connect and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad were awesome. Wall mounted two tv’s and soundbar. Everything looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the TV. Good color & sound. Great, friendly service from Best Buy and Geek Squad. Remote should be bigger, hard to see buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Smooth cordination and no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for our TV mountings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad twice now to mount 2 different 65" tvs to the walls in our house and both times we received great service. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great for television installations and oven unit service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony my service Geek Squad was awesome and efficient knew his stuff very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and installed were really great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I tell everybody the total tech qeek squad is the best to protect your you and all your techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best team working at Best Buy. Very considerate and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional install job for our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hooking up my 50inch bedroom TV and sound bar. Very happy with my new setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very polite and extremely professional. They explained everything to me and offered other suggestions on wiring and hookup.

    I would recommend this to a friend
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