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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1412 Showing 28,221-28,240 of 38,694 reviews
  • Rated 5 out of 5 stars

    THE AGENT WASS VERY KNOWLEDGEABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT WAS EXCELLENT AND HE WAS VERY HELPFUL AND CAREFUL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv connect and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad were awesome. Wall mounted two tv’s and soundbar. Everything looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the TV. Good color & sound. Great, friendly service from Best Buy and Geek Squad. Remote should be bigger, hard to see buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing this tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG tv. The Geek squad got it hung on the wall, working and showed me how to work the new remote. Very kind guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Rose

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rose did great. She had to redo what the prev representatives didn’t do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for our TV mountings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad twice now to mount 2 different 65" tvs to the walls in our house and both times we received great service. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional and knowledgeable in product specifications and operations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overcharged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy mount I purchased for this TV could not be installed per the Tech, so the TV was placed on the existing mount that held my 55” tv installed 10 years ago. Would have preferred a new mount for the new TV. I think something should have been deducted the install price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and did excellent work. They were knowledgeable and personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job mounting my 65" TV and my soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very polite and extremely professional. They explained everything to me and offered other suggestions on wiring and hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed grear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatdfffffffffffffffffrrfrrrrrrffrrrffrrrrrrrrrrfrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality work and friendly service, as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv and connected all devices. He was very patient and freiendly, answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad Geek Squad installed 75" TV rather than me. Everything was done right and with care to surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my cable box and sound bar ina very timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Fast, efficient and very helpful. They work very well as a team. I told them that. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mount was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was super friendly. Explained the process in detial and was very helpful. Install was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy consultant help us get the best mount for our TV it is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very friendly and courteous. Handled having a dog in the house very well. Cleaned up afterwards. Good job!

    I would recommend this to a friend
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