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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1413 Showing 28,241-28,260 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad handled my TV mounting installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time, was prompt, and completely the job safely and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic setup of mounting tv. Techs explained each step and answered questions. Came equipped with add’l cable needed. Liked the demo afterwards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional. Come to my house and showed them where I wanted it and how high I wanted and only took 30 minutes to finish. I ordered this service for a 55” 4kTv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted, programmed the amplifier and all the other items items to our New Samsung 55" LED TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional, connected all my devices, made sure I was pleased and cleaned up their work space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome people and awesome service. They were very genuine and kind/positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad restored memories that will remain with our family for a lifetime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work this is my third review saying the same thing highly rated and recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an awesome job! Not only set up TV but also hooked up Receiver and streaming apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when not subcontracted

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if actual BestBuy Geek Squad -I had problems when BestBuy sends a subcontractor instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted our new LG TV and hooked up to our Sonos surround sound. Very knowledgeable and patient. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set everything up for us and bundled all the wires together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job installing our 75 inch Samsung. They were precise in everything they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good wall mount for my 70” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical that such a small mount could carry the weigh of my 70” inch tv. I had the geek squad install it for me. It was all I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job, making sure we were happy before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Capable Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very courteous, knowledgeable, patient (to answer all our questions) and worked very efficiently. They are an asset to your organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as always and very helpful. Tech was the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. He took his time and made sure it was placed exactly in the right spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Created a Happy Place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very smart and fast and we now have a very happy place in the living room with a biiiiiig TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy this mount as it turns a bi, tilts and moves back and forward for better viewing in all parts of the room. It is very sturdy for the 55" TV.

    I would recommend this to a friend
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