Customer Ratings & Reviews

The agents where so helpful and quick did such an amazing job totally recommend getting them again when I move again to mount my tv

This TV is one of the best decisions of my life. Thank you Best Buy

The agents did a great job switching my large tvs and mounting them

The agents mounted my TV correctly and set up remote controls. Timely service.

Great customer service and very caring. My TV is a joy to watch and I love it. Thanks Greek Squad, you are the BEST!!!

Fabulous. Communication was great. Considerate. Professional

Geek squad is a great team to install the tv mount.

Technicians came in and mounted tv in less than 30 minutes. They did not leave a mess where they had to drill into the walls and carried all trash away.

THE GEEK SQUAD CREW WAS EXCELLENT DID 70" TV INSTALL QUICKLY AND HELPED US LEARN ABOUT THE TV LOVE THE GEEK SQUAD

All my friends have tv's mounted on their walls. I didnt want to, now I'm happy we did it.

The agent delivered the TV and Mounted it Satisfactory.

The service is great and best of all the guys new what they were doing and did it very well.

This was about the worst service I've ever gotten from Best Buy. I purchased a new TV (65" LG G3), wall mount, in-wall recessed power kit, and a soundbar. I also decided to put the LG TV where my Sony TV was and move the Sony to another room and have it mounted along with another sound bar. A 3rd party contractor did the work. Two guys were sent out. One was assigned to mount both TVs & one of the soundbars. The other was assigned to do the other soundbar. Besides that, 2 other guys were sent out to move the Sony TV to it's new location. That was a waste of time because the two guys that were here could have moved it. The reasons why I gave them one star (I would have given them 0): (1) they didn't cover furniture where the TV was being mounted and they didn't clean up debris left on the media console, behind the console on the floor and on the mount. I found one scratch on the console. (2) They didn't come with tools - needed to borrow a pencil and broom, and they had to go buy a sheetrock saw. (3) They started cutting the hole for the recessed power outlet in the wrong spot, decided to move the location and applied a gob of putty along the saw line and did not scrape it with a putty knife. (4) I discovered the mistake when I pulled the TV out from the wall. (5) When I pulled out the TV from the wall to clean, they didn't leave any extra cord length so the recessed power box pulled out of the sheetrock on one corner. They also had used a very short screw so I replaced it with a longer one. I also pulled out some extra cord length so you could pull out the mount without tearing out the recessed power outlet. (6) They didn't hide the power chord to the soundbar. All that they had to do was plug it into the recessed power outlet instead of an electrical outlet behind the TV console. I had the TV and soundbar mounted so that no cords would be hanging down the wall. The TV is great. These guys were just not prepared. After this experience I would have to be desperate to have Geek Squad service again. I wish I had taken a picture of the wall with the putty mess on the wall. They also didn't erase any pencil marks.

Great team of young men who took care of the tv install mounting!

The technicians mounted my tv as well as an under-cabinet radio and CD player efficiently and quickly.

Mike and his partner were great! Very interactive and have great recommendations

Mike and his partner were great! Very interactive and have great recommendations

i had the geek squad install kit for a new samsung 65 8 job was done pro n the kit n mounting hardware did the job happy with my expierance

Mounted not connected 2my google or echo.Great supports

Total tech made putting the 77" television properly on its wall mount a breeze.