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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1416 Showing 28,301-28,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech staff was quick, efficient and did everything outstanding! Very proffessional and knowledgeable. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only company I have install my equipment. They always do a great job and take time to explain & answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and conected it all. The full range motion is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best setup for my Sony products! The Geek squad service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great professional job in installing my TV, sound bar, wireless device, blue ray player, 200 CD player and extender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. On time. Answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work and a friendly crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was extremely friendly and had my television mounted and ready to go in about 15 minutes. Excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted our TVs were awesome. I couldn’t be more pleased with the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very polite and explained how to use everything, Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the Geek Squad installing my new awesome 65’’ TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another TV that was put up in my bedroom. The guys who came over to do the job did an outstanding job and were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with precision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my accessories after installing the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Poor Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new 85” tv and premium mounting service that was installed on 5/28/21. I asked the Geek Squad techs if they were going to hook my HDMI and optical cables to the tv that were laying on the floor right under it. They told me that I only bought the basic tv mounting that only includes mounting to my wall bracket, plugging into the outlet, and hooking the tv up to my internet router. I didn’t bother to check my order and just told them to finish what they thought they were to do. Later that evening, I checked my order and found that I had actually paid for the premium tv mounting which included hooking up all of my cables plus programming my Harmony remote and a bunch of other connection services to streaming devices. I am extremely disappointed that these lazy techs lied to get out of even performing the basic connections I had paid for. Very poor service by Geek Squad!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! As promised. Great Experience! We will use the Geek Squad Again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service. Tech was knowledgeable and supportive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 65" Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 65" flat screen Television is wonderful. Crisp and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” Flat Screen Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and installed my 75” flat screen like pros ...no exposed cables and everything just how I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stayed until we knew how the remote worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who installed our new Sony TV arrived on time, please take, knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV mounting was done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 65” TV was mounted above a fireplace mantle and all connections/setups were completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New bracket for my 65' tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, does what it is supposed to do. I'm very satisfied with it.

    I would recommend this to a friend
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