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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1419 Showing 28,361-28,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quick TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted on stand that was purchased at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL AND TIMELY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered very professional and timely............

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Horrible experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over a month to get the Geek Squad to show up. Almost cancelled order and go to a third party installer. Their installation cost is well above most installer I looked into. Had to go to Best Buy store manager to get installation set up. The group that showed up were fast, efficient, cleaned up and set up the tv. Excellent installers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mounting Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was contracted to mount my new Samsung 4K TV in my living room and did a fantastic job! I will definitely be using Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were really great and fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and very informative about the TV and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Johnny mounted and connected all of my devices and made sure they were working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed on wall.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took their time and made sure everything was installed and leveled. Then they cleaned up and were done in around an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workmanship by the geek squad was very exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and professio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always my service was outstanding. The technician went above and beyond in helping and I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and friendly installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thrilled with the two gentlemen (Jeff and Nicolas) that came to mount our new 65" TV and Blue Ray player. Very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very professional. Answered all of my questions. Would welcome them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV successfully in no time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs did a fabulous job. Mounted tv in exactly the right spot for the best viewing and explained everything as they went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Greek squad was professional and quickly. I am a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the rtechnician who, for an additional charge, put the wiring behind the drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BUSSINESS #

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad tech came in and handled his business like a professional! That's wassup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, the Service Was Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Staff Agent was Excellent, the Quality Of Service Was Quick, Too Quick. The Screen Has A Proverbial Mark. It Cannot Be Cleaned Away

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient service. They told me the problem exactly when I brought the laptop in for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Spotless trustworthy would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I move my old TV into a bedroom and had a wall-mounted. This wall mount system works great.

    I would recommend this to a friend
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