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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1420 Showing 28,381-28,400 of 38,694 reviews
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Greek squad was professional and quickly. I am a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It took no time at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, efficient, polite and explained everything they were doing. I couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service with tv wall mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! The team was on time, courteous, professional, and highly competent. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job of mounting our new tv. Only reason I gave 4 stars is because they were over 3 hours late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV and set it up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job, cleaned up, and made TV operational including programming my cable remote. Very pleased with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my Tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy really knew what he was doing when he mounted our Tv and the mount. So fast and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy geek squad team did the fantastic job brave, friendly and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geeks helped an old lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so polite and helpful. Knew what they were doing. Got me up and running well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of two did a great job, completing it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very professional and competent. They took great care with my belongings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected TV to all my devices. Showed me how to operate the new Logitech remote control I bought from him. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professionalism, went above and beyond the call of duty. Television and home theater sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were really great and fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and very informative about the TV and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician (David) was amazing ,professional and friendly, will recommend him to family and friends.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow did a great job with our TV mount. Was on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely, professional, respectful, and friendly. They listened to my concerns and answered all of my questions. They were great about follow up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job mounting my TV and making sure everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Glove, which install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mounting service, I brag to everyone in my family and they've all purchased thru best buy for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were efficient, knowledgeable and friendly. They did great work, explained all their duties and would not hesitate to recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly staff. Unmounted and remounted at new place. Did all in a single day.

    I would recommend this to a friend
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