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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1424 Showing 28,461-28,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean, efficient, professional, courteous, and knowledgeable. All I could ask for…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad dis an amazing job installing our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our TV and showed us everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was awesome and they really seemed to enjoy what they were doing and very helpful in answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great with scheduling our install. Very professional and came when they were expected and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was a perfect fit. It holds up my 55in. No need to purchase the expensive mount, this buddy will do just fine as well. Save a buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the install process. They hook everything up and do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was kind and helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted a new tv for my mom. When I asked her about the service she went on and on about how kind and helpful they were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv And hooked up the all the wires prg the remote Great job very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS I HAD THE SECOND TIME WHEN THEY CAME OUT WAS GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and an affordable price. I always start with the Geek Squad first before I make a final decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Geek Squad - they are knowledgeable, explain the use of the product and do a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Installed...but not set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Totaltech so I could get the Samsung TV delivered, installed in the wall mount and set up. The TV is mounted, etc. but the tech did not actually set it up for my wife and see that it was working correctly. Now I am 3 weeks away from another service call because I cannot get it set up properly. Disappointed in the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs did an excellent job installing my 75" TV. Friendly and knowledgeable service. Will use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diamond and Lisa were courteous, professional, knowledgeable, and skilled in my tv installation! Great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agents mounted our tv over the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient! They answered all the questions we had and made sure to wear masks to keep safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount was used for my new TV to be mounted on my wall in my Man-cave billiards room. It allows maximum viewing from anywhere in the room...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team is so friendly and supportive to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy mounting and great for large rooms. geek squad did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, Polite, Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT guys; They knew what to do, told me what I had wouldn't work, pulled something off their truck and made it ok. HIGHLY recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were fantastic. Professional, courteous, efficient and welcoming. Perfect execution of services.

    I would recommend this to a friend
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