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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1427 Showing 28,521-28,540 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys are great. Very thorough, detailed and very savvy guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do knock the Insignia brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was budget friendly, and the Insignia Best Buy brand has never failed us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” Sony installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job mounting my 85” Sony tv and made sure all was connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service Tech patient with my questions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent texted called and was prompt for time scheduled to snow up. Friendly efficient set up, Took time to walk me through set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted My TV to Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gents were efficient, courteous, and very clean. The job went very smooth and the price was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and very helpful. 100% satisfied with all they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad uncounted one tv then mounted my other in its place... made sure everything was connected and working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and set system up where it was questionable for TV to fit but they got it done with little effort thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and Connected Everything Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast, friendly, timely, & thorough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were patient, knowledgeable and did a great and satisfactory installation of my 75 inch Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Help in store left a lot to be desired. Intaller was terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome, hooked everything up, set up our new tv AND patiently ran through everything with us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a mix up with the initial installer, a second crew came to save the day!!!!! The guys were great. Efficient, polite and patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a fast and efficient hook upon my TV. They were knowledgeable, professional and fast. Highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employee's were extremely professional and friendly. The installed my tv with care and quit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chelsea Did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chelsea did a great job of mounting the TV. She explained how the TV worked. No problems and I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did not take geek squad long to set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my tv and sound bar in no time at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get back to work quickly because the Geek Technician repaired my computer.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Mounted tv and set-up with explanation on how to navigate thru the smart Tv features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD MOUNTED OUR TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and connected all our devices to our tv

    I would recommend this to a friend
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