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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1428 Showing 28,541-28,560 of 38,694 reviews
  • Rated 5 out of 5 stars

    Knowledgeable squad! Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! Knowledgeable and fast. Strongly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job installing tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and did a good job of installing the tv mount and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. Everything was perfect. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed professionally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and professionally mounted the TV quickly and center perfectly on the wall

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Did not install quickly?!?!?!?!? WHY?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was unable to install the TV Mount and did not respond to us for 8 days. Both our Old TV and New TV were left on the floor, along with the Mount for the new TV, a new mount that we had to wait for to be installed eight days late. And parts of everything were left on our Dining room Table. NOT one of your better days to complete in a reasonable time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and efficient. Will use again. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed both TV quickly. Great job a.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed TV and mount. Replaced both. Set up remote and cable. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent mount. We are able to get any angle that we want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job of Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a perfect of a job installing our TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad were timely and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came at the beginning of their 4 hour block, mounted the bracket and TV. They even wore booties and vacuumed after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sends the beat guys to perform the services requested. I am glad to know of their offerings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very prompt and personable set everything up and tv was fully operational

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic: conscientious & knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was AMAZING! He was very helpful and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the total service offfering from best buy. Super convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and did a great job mounting our new TV to a wall mount and even helped us with tips on using our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install over fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed and very efficient. Excellent communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional they came an did it fast an cleaned up the mess before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and prompt. Did a really good job mounting a 85” TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and did a great job. Happy with the way they handled it. New Samsung tv sucks should have bought a different brand

    I would recommend this to a friend
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