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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Televisual Triumph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a devoted connoisseur of all things cinematic, I sought to elevate my home theater experience to dizzying new heights – quite literally. And so, I turned to the trusty Best Buy TV Mounting Service, a perk that comes free with my esteemed Total Tech Membership. Little did I know that I was embarking on a breathtaking adventure that would forever change the landscape of my living room. Upon summoning the TV Mounting wizards from the hallowed halls of Best Buy, I was greeted by a team of professionals who exuded a level of expertise and enthusiasm that would put the Avengers to shame. Armed with an arsenal of tools and a shared mission to bring my televisual dreams to life, they approached my beloved flat-screen with the reverence and precision of a team of Swiss watchmakers. As I stood in awe, the Best Buy Mountaineers scaled the towering heights of my living room wall with the grace and agility of nimble mountain goats. Their movements were as fluid and harmonious as a well-choreographed ballet, with each member of the team playing their part in perfect synchronicity. In the blink of an eye, my TV was mounted securely and majestically, as if held aloft by the mighty hands of Atlas himself. The level of precision and attention to detail displayed by the Best Buy crew was truly awe-inspiring, leaving me convinced that they must possess some form of telepathic communication with the spirit of the wall itself. The pièce de résistance of this televisual transformation, however, was the meticulous cable management. The once-tangled mess of wires that haunted my nightmares had been banished, replaced by a pristine and orderly arrangement that would bring a tear of joy to the eye of even the most hardened neat freak. In conclusion, the Best Buy TV Mounting Service, generously included with my Total Tech Membership, has proven itself to be the superhero team-up of the century. My living room has been transformed into a cinematic sanctuary, and I can now bask in the glory of my wall-mounted TV, safe in the knowledge that it has been expertly installed by the finest mountaineers in the land. Bravo, Best Buy, you've truly outdone yourselves!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always , the geek squad technicians were friendly and knowledgeable. They made sure the TV was mounted properly and programmed the TV and explained everything. Asked if there was anything we wanted programmed special and they set it up for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and setup. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fabulous install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy's had me mounted up almost twice! We tried to park a 77" TV on the mount but the mount was too small for it and could not be changed. Anyway, we're back to the 65" which they had mounted within 30 minutes including getting DirecTV online, mounting the soundbar, marrying the bass, etcetera, etcetera. A few minutes later they had cleaned up the den, shook my hand then hit the road!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, I had everything ready for TV, great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek squad did an amazing job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad install a 70 inch tv on my wall. They showed up on time and were very fast with the install. They knew exactly what they were doing when they showed up, went above and beyond and cleaned up everything they did. Great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of mounting the 85-inch TV to my wall as well as cleaning up after they were done. I wish they had mounted the TV a little closer to the soundbar, so there isn't a gap where you can see some wires.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed this TV was excellent. Very professional and did an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Frame TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys (Jesse &Nick) are awesome! The installation was flawless and beautifully mounted on the wall. The operation of the new TV and all special features were explained. Working with Best Buy is always a good experience. Thank you for working to be the Best!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ecellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Technicians were quick and professional. Arrived on time cleaned up all debris and reviewed operation of new tv. Would highly reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied Customer and Wonderful First Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in good hands! The Geek Squad folks came as a duo during the selected timeslot and guided me through the process of how they were going to connect and mount the TV. I never did a wall mount before so this was brand new to me and they patiently explained me how they were going to do it and what decisions I had to help them make. In about 2-3 hours time, everything was set up and ready to go. They even taught me a few tricks with the TV and connected all my other devices (Apple TV, sound bar, Switch) as well. I'm so glad I called and had them do it. Saved me so much trouble and time.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Finally, some caring Individuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very professional and knowledgeable about what they were doing. They were here before the time they were scheduled and they called first and asked if I wanted them or they could wait until the scheduled time. I told them it was OK to come and they did. They were in and finished the job before I even knew it. They instructed me on how to use it and they cleaned up after themselves Great people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service! 5 star!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new TV mounted to the wall. All was done perfect and I am super happy with service! Alex did an excellent job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nary a single issue at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs installed two 70" flat-screen TVs..The also installed it's attendant articulating wall mount..Everything went flawlessly on my installation (s)..

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my tv and receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gives excellent service. They are very reliable and I would highly recommend them. They installed my tv and receiver very fast and they are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    be mindful, were watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD, so intelligent knowledgeable about every single thing although a bit annoying just a tad bit, the other thing I love a newby just learning the ropes besides his senior comrade, thing is i don’t like seeing them be chastised in an embarrassing way in my view, its always a beautiful way to tell a new learner the correct way or how things are done. Also, the senior. Should learn to step back while working and learn from newby.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Experience; Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad were fantastic! They listened to all of my requests on how and where I wanted the TV mounted and took great care to get everything done right. They made sure all the cabling was neat and ordered, that all my components worked correctly and showed me how to use them. Worth every penny to have them professionally mount my new TV; I’ve done it myself before, but their knowledge and experience got it done so much. faster than I ever could. Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The BEST BUY installer was very competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install gentleman was very nice and explained everything he was doing. However, I was concerned when a crew of one showed up. The information on how to use the new system was less than thorough and I was sorry that my shorthand skills are no longer efficient. I went on line and saved the manual so I could review how to do things.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire experience from purchasing the television, DVD player, and mount to Kai and Kam installing everything and providing me instructions on how to operate it all was great. They were neat and cleaned up any materials left. They were also very pleasant and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Can’t beat Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a 65” television an another big area box store. When it was installed it was like a race for the two installers to see how fast they could finish. They even installed the mount right over the cable connection and wouldn’t even take the box away. Best Buy installed did my next tv install. FIRST CLASS INSTALL! Took their time, measured, tested and took the box and all packing then cleaned up around better than how they found my home. I’m only buying from Best Buy on ANY electronic purchase.

    I would recommend this to a friend