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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1430 Showing 28,581-28,600 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great experience with TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician arrived on time, did a very clean job, and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job mounting and connecting my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech successfully mounted my 65" Smart TV on my new mount and connected it to my AV Receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get er done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. On time took care in the home clean up polite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job not finished.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was not able to connect my TV. Needs to return to finish the job and connect the computer cable to unit. Also the agent didnot connect all my devices to my TV

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    "Thumbs Up" to Geek Squad for TV install & setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery of my new TV and the Geek Squad guys were very particular about everything from unpacking & installing (on my heavy duty mount that sits on my a/v console) to hooking up my other components. We went over the LG remote buttons, and how to navigate the TV menu and various features. My old tv was from the Dark Ages, so they were really patient answering my questions when I took over the remote. No mess left in the house either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was wonderful and professional. Always satisfied with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Would buy this again. Great price. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient installation. Cleaned up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to mount a large screen TV over our fireplace. They were very professional and had it installed perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and helpful Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new TV. Technician took time to explain aspects of the TV and helped hook it up to the existing internet. Technician was on time and let me know he was on his way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team effort! TV worked fine as advertised! Would recommend the Greek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team. The team did an awesome job mounting and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered a 75" TV, mounted it, and installed it. Everything works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service. The full compliment of services provided by The Squad is outstanding. Never a worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was too big for me to install, professional installs did a great job and took away old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad came through in a pinch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian Zapata & Merced did a fine job. Their diligence got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and team that came to install had me up and running in less than 30 min. Best money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for a peace of mind. Highly beneficial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell and DJ were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Guys that did installation. Very professional and took time to explain how to work.

    I would recommend this to a friend
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