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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1431 Showing 28,601-28,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    tv hang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed us where to hang it and made it so we could see all over the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted my TV and connected it to all my devices in no time and it looked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Quick delivery and set up. Definitely reccommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    "Thumbs Up" to Geek Squad for TV install & setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery of my new TV and the Geek Squad guys were very particular about everything from unpacking & installing (on my heavy duty mount that sits on my a/v console) to hooking up my other components. We went over the LG remote buttons, and how to navigate the TV menu and various features. My old tv was from the Dark Ages, so they were really patient answering my questions when I took over the remote. No mess left in the house either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Guys that did installation. Very professional and took time to explain how to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and helpful Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new TV. Technician took time to explain aspects of the TV and helped hook it up to the existing internet. Technician was on time and let me know he was on his way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service. The full compliment of services provided by The Squad is outstanding. Never a worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to mount a large screen TV over our fireplace. They were very professional and had it installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very polite and knowledgeable. Showed up on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike & Tony were professional and fast! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and team that came to install had me up and running in less than 30 min. Best money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third party installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party installer mounted my 65" TV and hooked it up for me. Excellant service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed, mounted my device and connected it to my device quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys are the best. They know what they are doing and do it quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was INSTALLED QUALITY by the AGENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and found that the TV was broken in the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tommy helped us with the printer and all is now working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were really well informed and made good conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and were amazing. They week professional and highly skilled. I highly recommend. Great Job Guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did amazing work and were super friendly during my install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great service given with a smile & above average knowledge.

    I would recommend this to a friend
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