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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1432 Showing 28,621-28,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    The TV was INSTALLED QUALITY by the AGENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and found that the TV was broken in the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was safe and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV, explained how it worked. Done quickly and safely. Connected my Netflix and Amazon accounts too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in and hooked up/mounted everything needed for our new tv and soundbar. Clean, professional and thorough. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional and explained everything so I understood what he was talking about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable with their products. Extremely polite and respected for older customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good jobby Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bracket and TV were done quickly and all device were setup and working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best customer service always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful. Worth the 200 members fee. Would definitely continue my membership. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were really well informed and made good conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did amazing work and were super friendly during my install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great service given with a smile & above average knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of mounting and setting up all the channels we watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t hestitate to use this service again. They stayed until everything was perfect, and gave me contact info in case any quest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike & Tony were professional and fast! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tommy helped us with the printer and all is now working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best TV Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rack mount are very durable, flexible and holds very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad knows that they’re doing and does quality work. They are helpful and very knowledgeable. Thank you, Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was very valuable for us since my husband is not that handy and the tv was on the wall , games set up, everything working in 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent worker great job come again the persons was so smart they

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were respectful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting and installing our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad never upsets us they are always on time and profrssional

    I would recommend this to a friend
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