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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1435 Showing 28,681-28,700 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was awesome and technician paid attention to details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad tech's, where polite and cleaned up, good customer service made sure I was satisfied with the install worth the money for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees were great, friendly, and made sure to address all of my concerns & questions. Mounted my 70” TV with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent! Very professional and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job problem solving team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to pull cable thru a stud but carefully got the job done. Great job mounting and setting up my Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD KNOWLEDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS WERE THE BEST I HAVE EXPERIENCE AT SETTING UP MY TV TO INCLUDE REMOTE CONTROLS PROVIDED BY COMCAST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeded my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything to get me set up. They were wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team members were friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and did everything that was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician had this item on the truck when they came to install my flat screen today. Just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly, respectful, cleaned up after the install and answered any questions we had. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job in mounting my 58 inch Samsung TV. They were extremely efficient and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and good tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great and supports the tv well. Would recommend this mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performed a perfect installation of my 65" TCL TV, installing Yamaha sound bar, and mounting both. Spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad got the tv up on the wall and working they helped me in setting up and just how the tv works. very nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You simply cannot find better service than the Geek Squad! Knowledgeable and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and quick service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my son's 50in tv on his wall very quickly! I would recommend this service to anyone who wants this job done right!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost to install the sound bar with the TV was not communicated in advance. For the amount of time to do so, it should have been included with the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the equipment in a really short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both agents were professional and courteous, they were able to answer all my questions with patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came to set up my new TV. They were so nice, very professional and answered all my questions.

    I would recommend this to a friend
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