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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1436 Showing 28,701-28,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents do great work and the peace of mind with having an insured company do installations sit well with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly impressed by the work ethic and smiles of yhe two tehs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV out on the patio in no time. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value add to the totaltech plan we had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance deal around and much better than carrier based insurance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service professionally executed with dedication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV mount and TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did great job installing wall brackets in a very tight area. Mounted TV and did audio set up. Very happy with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful. The squad member shoed us features we didn't even know existed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, thoughtful and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV after determining that the mount i had would be inappropriate and providing an alternative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They met my expectations can’t complain even followed up to make sure I was happy with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anita Latcha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was awesome. Torrey knew what he was doing and would definitely ask for him in the future when the opportunity arises to use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous staff with timely installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad moved my tvs and hung my new 75 inch 8k!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All aspects of the installation and setup were exc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team did an excellent job! Very focus on customer satisfaction, knowledgeable and attention to detail! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The experience was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation went smoothly and they made me feel comfortable. All of them were knowledgeable friendly and courteous. Will cotinue to use this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents from Geek Squad were friendly, professional, knowledgeable and they installed 3 TV's and were so clean you never knew they were here.Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase geek squad for all major purchases. Everytime we've needed to use the service we haven't had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved the TV so quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and came in and moved our tv from one wall to the next. Took less than 30 min. Quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great.. friendly and courteous. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Geek Squad do it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers are the best hands down! Great job Best Buy!

    I would recommend this to a friend
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