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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1437 Showing 28,721-28,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the two gentleman came to my house, they were very thorough, and explained everything to me after set up. Great experience overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love and just sized down to a smaller spot, so love how mounting made so much more room in the apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was quick, clean, and clearly explained had the products worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and friendly. I really liked how they were mindful of COVID and had mask, gloves and shoe covers on!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service professionally executed with dedication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv’s quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv’s and connected them to all my devices. The agent was very courteous and professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete job by the original tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was not a problem. The tech was knowledgeable and very polite. He told us we needed an updated cable box which I went the next day to exchange. He told me to E-mail him and he would come back and connect with instructions on how to use. I called him x1 and e-mail him x2 with no response after 3 weeks. I then went back to Best buy and they arrange for someone else to come out and the job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best crew ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came to the house were amazing. They were quick and efficient with a friendly flare! They came across as loving their job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Hung the tv, set everything up and went over the remote. What would have taken us all day took less than 30 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new television but did not hook up my surround sound that was connected to my old television. I had to schedule another service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great.. friendly and courteous. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew arrived on time and accomplished the installation much faster than I could have accomplished. They were very diligent about cleaning up their mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is the best service man I have ever had. He's fast and wants to please. I've had him three times in the last 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad moved my tvs and hung my new 75 inch 8k!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anita Latcha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Geek Squad do it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers are the best hands down! Great job Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Tv Wall Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick and professional! Highly recommend Geek Squad to install on manufactured home walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad i hired geek squad to install my new tv bracket. Both agents were knowledgeable and were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a top notch job putting my tv up on the wall. I have no negative comments on this installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount has been reliable and provided sturdy strength to hold up the television for 2+ years.

    I would recommend this to a friend
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