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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1438 Showing 28,741-28,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    Anita Latcha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisnis the best TV. Excellent Video and Audio and viewing angles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent serivce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on geek squad. The installers were very knowledgeable and professional. Would definitely use geek squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous staff with timely installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edson and his helper were outstanding, went above and beyond and did a very clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv very fast and neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is top notch, good job Sony! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their excellent service company they came out fixed my tc right away been working like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did their job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv like they were paid to do but when they took down the other tvs mount bracket they threw the mounting screws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, the team of guys were right on time and the work was performed properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were experts and did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new TV and connceted the sound to my Home theater system. The TV is great and the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that delivered my TV and mounted it did a great job. Very quick and brought all the packaging with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the Geek Squad agents and we were very happy and feel it was well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tech due I have ever worked with. Excellent customer service skills and product knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bienvenido did and outstanding job mounting the huge tv on the wall with lots of expertise. 110% recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. service was great and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely exceptional service…very professional, friendly, and helpful! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mount! The Geek squad mount it fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount this TV mounting for my 65" TV, is excellent, I very happy with it. The Squad was escellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are fast and good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice guys! Very quick setup! Answered all my questions and wore masks entire time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After uninstalling old tv, the team installed new,larger tv quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flat as it comes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket was install by geek squad, and it fit perfectly no hanging wires no visible wires, could not have asked for anything more

    I would recommend this to a friend
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