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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1440 Showing 28,781-28,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv repair/replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the expert help r with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did get job installing my TV- curious and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mount! The Geek squad mount it fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount this TV mounting for my 65" TV, is excellent, I very happy with it. The Squad was escellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of Audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared from the Arrowhead Mall store was terrific, patient, professional and meticulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were nice. Installed with no issues. Wore masks which was greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job - very efficient and excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amasing product that worked fantastically and very much value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate. Efficient. Polite. Professional. On-time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful TV agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had speedy delivery/setup & gave info on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff. They mounted our new TV after verifying that it was in good working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Experience was Professional and Knowledgeable at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Robert Jewell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication, swiftness &knowledge of TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. We are satisfied.we really appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great! They were professional and knowledgeable. Hooked up our mount and TV for the basement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little trouble with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little trouble at the beginning, Geek squad didn't want to do the connection, had to get our maintenance team to help then Geek squad connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team members were friendly and on time. I mounted the tv in the guest bedroom and couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flat as it comes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket was install by geek squad, and it fit perfectly no hanging wires no visible wires, could not have asked for anything more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and Tanner were very nice & helpful. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad was excellent. Knowledgeable, friendly, went above and beyond to explain all the features and how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helpful. They also recycled old items I didn’t need.

    I would recommend this to a friend
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