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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1445 Showing 28,881-28,900 of 38,694 reviews
  • Rated 5 out of 5 stars

    Very Helpful Installation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way could I install this TV on my own. Well worth having GEEK SQUAD assistance. Plus I was given an in-service in its features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great price..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job with my tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew were very professional, helpful, did a good job, and were prompt. Would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, efficient, and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job and was very professional. He even helped recommend a wall cable kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS was amazing - beyond expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy came in was polite very nice - helpful - understood the problem and took care of it within a reasonable period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were very professional and super friendly. Would have geek squad back in my home anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the quick turn around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you as this was what we needed and the price could not be beat anywhere around town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time , installed my wall mounted 65 Tv, answered all my questions, 2nd TV installed in the last few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and connected all devices and set up all streaming services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service if you get the right person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have a second installer come out because the first time round we an outsourced company and they put my tv in the wrong place and made a right mess. So make sure you get the best boy people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was professional and spent the time to explain all aspects of using the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Showed up with in the service window. Was polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EST service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and courteous. They are willing to go above and beyond to ensure your entertainment center looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv hanging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hanging my tv. Fast. Efficient. No wires showing! Amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Did a wonderful job in and out in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything as advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good value for the money. Great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t used Geek Squad before but these guys were do efficient and neat and helpful. I would not hesitate to call Andy (James) and Steven again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quick and easy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely helpful. They were quick and were able to give me pointers and tips with how to use it once it was hooked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was completed within an hour and the geek squad guy was awesome as he knew how to do the best job for the TV installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install was quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install seemed to go perfectly, and was quick. However, something may not be correct with move of the soundbar and/or how it is connected to the tv - cannot get sound to work anymore.

    I would recommend this to a friend
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