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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1447 Showing 28,921-28,940 of 38,694 reviews
  • Rated 5 out of 5 stars

    Wonderful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item and would definitely recommend this item to buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was quick, but mount was already up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech basically put tv up on mount......I am handicapped and couldn't do it myself. The MOUNT was already on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient, answered questions, and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time with needed equipment to wall mount TV. Very professional in mounting TV and setting TV up. Cleaned up upon completing installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, handled the job in a most professional manner, and were incredibly careful in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered install with my new flat screen TV. Technicians arrived on time as scheduled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed fast and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Rep from the Parma Store Raymond was amazing!!! He was super fast and extremely informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounts easily. adjustability is a great option. worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in 30 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted my 42" TV and connected it to the equipment I needed for work and recreation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job mounting the TV and cleaned up everything.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Up sell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I informed them that they might need some pieces and parts and instead of bringing the cheaper entry level parts like I asked they brought in high-end parts and tried to upsell me which ended up costing an extra $145. This service used to be so well priced and convenient and then recent years has become overpriced and inconvenient..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was professional and in good time Explanation was available and all questions was answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very prompt. They made a suggestion for my installation that was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to help and go above and beyond with the install. Very friendly and helpful, great work geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time using Geek Squad to install my TVs and I will definitely use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such friendly! Much service! Would recommend! 10/10 But really, very fast and friendly service. That's the way uh huh uh huh, I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with the installation. Everything looks great and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went real well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very efficient. They were friendly, knowledgeable and courteous. They did an awesome job. We were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! On time, friendly and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys made sure everything was right and cleaned up.

    I would recommend this to a friend
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