Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1449 Showing 28,961-28,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The gentleman who arrived was courteous and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK Squad always does it right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been satisfied with the service provided by the Geek Squad for the last ten years. So far, they have come through 100%.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good LG TV clear picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large screen, the extremely clear picture and the fact that I can read every thing on the screen. It was a great buy for the price. I wish LG had provided a user manual with the smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very professional. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install of all items plus installers was very respectful on there work and inform every part of the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad mount my my tv strong and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent my mount my tv and very strong i like it because my children play a lot with everything

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Up sell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I informed them that they might need some pieces and parts and instead of bringing the cheaper entry level parts like I asked they brought in high-end parts and tried to upsell me which ended up costing an extra $145. This service used to be so well priced and convenient and then recent years has become overpriced and inconvenient..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service from geek squad. Very professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad techs are the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys mounted my TV and seviced my username and pasdwords. Excellent tech guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely satisfied with the work that was done. The setup was quick and easy. Love my new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went quick and smooth. Perfect work and on tie. The call ahead before they arrived was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range of motion. Was able to use it to fit in a corner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a superb job mounting my tv in just the right spot! Very nice personable young men. Took pride in their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team of installers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech team set up. Knowledgeable and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    setup and installed tv and sounder

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setup Sony tv plus Sony sounder. works good except sometimes voice and lips are not insynch. also do not know how to setup and use Alexa or google assistant.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my Black Tie coverage in the past so, I hope I don't for my new purchase, but if I do I know I can rely on BB to back it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Geek squad that came out was very rude so they sent us someone else and they were wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party agent did all the proper setup. He did explain some of the features but he seemed to be in a hurry. It was necessary for me to assist him in mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service is very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Geek service is very professional and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masterful Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time the Geek Squad team mounts a TV for our family, and they always do a masterful job, getting it done quickly and neatly.

    I would recommend this to a friend
Sponsored