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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1450 Showing 28,981-29,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was seamless and the technicians gave me great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was efficient, professional, and clean! Workers were gentlemen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came unprepared, I had to install recessed outlet for them to complete the mounting process. I could have done myself and a better job of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masterful Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time the Geek Squad team mounts a TV for our family, and they always do a masterful job, getting it done quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. It is as I would say, my daughter loved it. Thank you for reading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and very knowledgeable. Cleaned up the packaging and explained features of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and well done. Two employees that worked well together with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with purchase under total tech, would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed this and did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was great quality for them price and has worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation with a new wall mount. Quick, with no mess and a nice, tidy look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return service was very good and I am glad geek squad did my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only hope and pray that our own installation crews are as patient and kind as the ones I encountered at Best Buy. Great job guys...Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mounting - 56” and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly, knowledgeable, and able to install the TV quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was accomplished quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were totally professional with installation and knowledgeable in all features available with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians we're very polite and professional and got the job done quickly. And they showed me how to use the new remote too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the tv and the mount! Thank you for the great service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing more I can say about the squad. They did it and got out the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my dryers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and service. Always patient and kind..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were careful and courteous and were able to provide some additional information on other concerns we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old TV and mounted and set up the new TV with no mess and no fuss.

    I would recommend this to a friend
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