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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1451 Showing 29,001-29,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old TV and mounted and set up the new TV with no mess and no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old wall mount, installed the new one and got the TV exactly where I wanted it. Quickly and professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful work and fast and efficient to match. Great service and install process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my dryers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and service. Always patient and kind..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and pleasant young man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and very knowledgeable and efficient tech. He set up the mount and TV sand helped us get started using the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was great and very very friendly. And did a very very very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Question about popping noise in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful with my questions. Never make you feel like you are putting them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed and connected quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Everything was installed and connected by GeekSquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. Geek squad installed my tv well and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by this team. Fast, efficient. Exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad is Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full delivery and mount! Friendly and respectful of our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates mounted my TV and connected it to all my devices. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danielle was very professional and did an excellent job mounting my two TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was not here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent a 3rd party although we paid for the geek squad. He did a good job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installaton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job, having no issues after the installment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has great motion and Best Buy did an outstanding job mounting this to our stone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad now to install and hang 3 separate televisions and all have been done on schedule and the work was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team that installed my television did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad...made installation look easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geeks came and mounted our TV above our fireplace. They did a great job...made it look easy! There is no way we could have tackled this project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech was on time. He took time to ask me what I wanted. I am very happy with his work.

    I would recommend this to a friend
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