Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1452 Showing 29,021-29,040 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They new what they were doing. To bad we could not talk a little. These Guys new there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was not here

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent a 3rd party although we paid for the geek squad. He did a good job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very professional and courteous and I love how great my tv looks mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally great guys. Liked them so much that i baked them a loaf of banana bread!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly professional workmanship

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both of my TVs efficiently. Mounts were installed evenly with very little change to the walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up very promptly and was so professional i was so impressed. I will be using them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerstation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by this team. Fast, efficient. Exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad is Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full delivery and mount! Friendly and respectful of our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Was professional, quick and neat! Even his the wires!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv well and quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. Geek squad installed my tv well and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad install and mount and setup and connect all my TV`s that way it is done wright.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be cautious with the agents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent sold me the wrong one and I thought that they knew what they were talking about wrong even after I explained what I needed they said it would work even had a picture of location to be installed anyway after I spent a lot of money on it I am dealing with it and not being happy with the results what do you do not happy with Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installaton

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job, having no issues after the installment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my dryers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and service. Always patient and kind..

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 3 out of 5 stars

    Setup was adequate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians were knowledgeable just did not test all items and settings to verify that all were working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team that installed my television did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very competent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent really knew what he was doing. Got the positioning right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with the level of work done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member mounted my TV to the wall very quickly and efficiently and arranged the cabling very neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very informative and answered all my questions. The install went by really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and 2nd TV re-installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were knowledgeable and efficient. TV was hung and connected w/o any issues

    I would recommend this to a friend
Sponsored