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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1453 Showing 29,041-29,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set up word neat and clean good xxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and 2nd TV re-installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were knowledgeable and efficient. TV was hung and connected w/o any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly professional workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both of my TVs efficiently. Mounts were installed evenly with very little change to the walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support. No issue with the delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with scheduling and install. On time and done right.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 3 out of 5 stars

    Setup was adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians were knowledgeable just did not test all items and settings to verify that all were working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad install and mount and setup and connect all my TV`s that way it is done wright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gentleman were awesome , sat up TV and Remote kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confirm everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I may have been told everything was good but when tech arrived there was a bit of confusion about what was paid for The techs did their best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install Mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand I purchased via open box. I like the TV. The TV wall mount was purchased separately. Apparently something was missing from the TV and I did not know until after Dominic showed up. The pieces were ordered by Dom. Nothing was in the notes. Kasey showed up had everything ready to go when we found out no pieces were brought with. I've purchased them and now wait until mid October.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very informative and answered all my questions. The install went by really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful time taken to explain how the new TV remote worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. And they cleaned up behind their self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and hanger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and knowledgeable also suggested I get the plan for future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, knowledgable and very efficient. Would highly recommend. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Did a great job. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came to mount our tv were amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10 would buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great work! We have had all of our TVs installed with Geek Squad and we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific, quick hospitable, knew what they were doing/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technicians with creative ideas for how to make everything work together.

    I would recommend this to a friend
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